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Ambulance & Paramedics

Individuals who suffer a sudden medical emergency may be taken to the nearest hospital by land ambulance. These are emergency motor vehicles with flashing lights and sirens. Depending on the nature of the emergency, ambulances may move through traffic very quickly.

Ambulances are staffed by workers called paramedics who are trained to provide basic medical care to patients. This may include administering certain life-saving medications.

Patients who are taken to hospital by ambulance can expect to receive a bill for a portion of the cost and the Ontario government pays the rest. Patients will be charged the full amount if a hospital considers the use of an ambulance medically unnecessary.

In Kingston, ambulances transport patients to the Kingston General Hospital emergency department on King Street. The hospital accepts patients from other communities who are flown to Kingston General by an air ambulance helicopter. Some patients from Kingston may also be flown to other communities for medical care.

The landing pad for the Kingston air ambulance is located on King Street in front of Kingston General Hospital.

To call an ambulance, call 9-1-1 and remain on the line to answer questions from the operator. You can ask for service in your own language by speaking the name in English. The 9-1-1 operators will find an interpreter who speaks your language.

For More Information

Land Ambulance Program
An overview of ambulance services in Ontario and response times. Includes Frequently Asked Questions (FAQ).

Ambulance Services Billing
Questions and answers about the cost of ambulance services, special exemptions, who decides if the ambulance was medically necessary and related topics.

How can I get help in an emergency?
How to use the free 9-1-1 emergency response number to report a fire, save a life, contact the police, or any other emergency situation. Available in Arabic, Chinese (Simplified), French, Gujarati, Pilipino (Tagalog), Punjabi, Russian, Spanish, Tamil, and Urdu.

Ontario Air Ambulance Program
Ontario has a helicopter-based air ambulance system that transports critically ill patients to hospital.

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