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French Computers

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Family Doctors

Newcomers will need to find a family doctor as soon as possible after arriving in Kingston. Except in medical emergencies, family doctors (also called general practitioners or GPs) are the first person you see when you have a health problem. Family doctors diagnose and treat most medical problems, order tests and make referrals to specialist physicians.

It's up to individuals to find a family doctor who is accepting new patients. To assist your search, you should:

  • Register with Health Care Connect, a government program that helps Ontario residents find a family doctor (1-800-445-1822).
  • Speak with a settlement worker at Immigrant Services Kingston and Area (ISKA) or at Association canadienne-française de l'Ontario, Conseil régional des Mille-Îles (ACFOMI).
  • Use the online Doctor Search service of The College of Physicians and Surgeons of Ontario.
  • Ask friends, neighbours and co-workers if their doctor is accepting new patients.
  • Visit the Yellow Pages of the Kingston phone book and look for doctors under "Physicians and Surgeons."

If you don't have a family doctor, you can get free, confidential medical advice from Telehealth, a government-funded health service that connects you by telephone with a Registered Nurse. Minor health conditions can also be seen at a walk-in medical clinic. Hospital emergency rooms also take walk-in patients with more serious medical problems.

It does not cost to see a doctor in Ontario but you must have an Ontario Health Insurance Plan (OHIP) card or private health insurance.

For More Information

Telehealth Ontario
A general overview of Telehealth: what it is, how it works, and why it was introduced in Ontario.

Finding a doctor and dentist
The importance of finding a family doctor and a dentist, how to search for them, what to expect, and when to use hospital services.

Health Care Connect
Register in person or online with Health Care Connect, an Ontario government program that helps Ontario residents find a family doctor. Includes an introductory video on the service. Downloadable multilingual fact sheets on Health Care Connect are available in Amharic, Arabic, Cambodian, Chinese (Simplified and traditional), Farsi, German, Greek, Hindi, Hungarian, Italian, Korean, Ojicree, Polish, Portuguese, Punjabi, Russian, Serbian, Somali, Spanish, Swahili, Tagalog, Tamil, Ukrainian, Urdu and Vietnamese.

The College of Physicians and Surgeons, All Doctors Search
Information about family doctors and specialists, including their office address, telephone number and qualifications. Links to a public register of doctors who are registered with the college.

Finding a Family Physician in Kingston
Tips for Kingston residents on how to find a family physician who is accepting new patients.

Immigrant Services Kingston and Area (ISKA)
Information and video about programs and settlement services available to newcomers in the Kingston area. Includes help with immigration documentation, education, language programs, meeting people, finding housing and jobs and referrals to other community services an programs. ISKA’s services are available in Mandarin, Hindi, Spanish, Portuguese, French and English. Also available is a video detailing ISKA’s services, which is also available in other languages: Mandarin, Arabic, Spanish, Korean, and Farsi.

Common Questions — Immigrating to Ontario
A listing of common questions about immigrating to Ontario. Includes information on applying to immigrate, important documents, health care, jobs, business immigration, and education and training.

How can I find a family doctor?
Tips on finding a family doctor in communities that have a shortage of doctors. Available in Arabic, Chinese (Simplified), French, Gujarati, Pilipino (Tagalog), Punjabi, Russian, Spanish, Tamil, and Urdu.

ACFOMI Immigrant Services
Information about programs and settlement services available to newcomers in the Kingston area. Includes employment assistance with writing resumes, drafting cover letters, and computer and Internet access.

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